At Moose Island Foods, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we’re here to help with a straightforward and customer-friendly refund and exchange process.

Returns: Products can be returned within 30 days of purchase.To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.Proof of purchase is required.

Refunds: Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method. This may take 5-10 business days, depending on your bank or card issuer.

Exchanges: If you receive a defective or damaged product, we will gladly exchange it for a new one. Please contact us with details and photos of the item. Non-Returnable Items: Certain items like custom orders or perishable goods may not be eligible for return. These exceptions will be noted at the time of purchase.

How to Start a Return: Email us at mooseislandfoods@gmail.com or call us at 250-991-1020 to initiate a return or exchange. We’ll provide you with a return shipping label and instructions. We value your trust and aim to make every transaction hassle-free. If you have questions or concerns, don’t hesitate to reach out.

Made fresh at Diggy's Diner in Wells, BC by a Certified Red Seal Chef.

Produced in a Northern Health Inspected Commercial Kitchen.

BBB Accredited since January 2024.

Food Safe, Processing Safe & Market Safe Certified.

Same-day delivery is available within 80 km of Wells, BC, while online orders from outside the area are shipped via Canada Post.

 ✔ Just add boiling water — ready in minutes

✔ No additives, no preservatives — real ingredients only

✔ 98% nutrient retention — full nutrition on the trail

✔ 20-year shelf life — stock up without the stress

✔ Made in a Northern Health Inspected Commercial Kitchen

✔ Gluten-free option available — contact us to order

SIZE GUIDE

80g — Solo day hike or light overnight

125g — Full day on the trail or hungry appetite