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Store Policy

Customer Care

Call‑in orders are available between 9 AM and 4 PM each day.

Order online for delivery or Canada‑wide shipping, or pick up our products at The Crafty Nook, Bouchie Lake Country Store, Bear River Mercantile, and Becker’s Lodge.

Moose Island Foods brings real, handcrafted meals straight to you, wherever your adventures take you.

Wholesale Inquiries

Looking to buy in bulk? Our wholesale pricing offers better rates and easy ordering for larger quantities. We ship through Canada Post and provide convenient options for local delivery.

Please contact us directly for wholesale rates and the minimum quantities required to qualify.

Privacy & Safety

Great news! At our website, we take the security of your personal information very seriously. That's why we use encryption to ensure that no information is stored on-site, providing you with peace of mind and the highest level of security. You can trust us to keep your information safe and secure.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Payment Methods

Accepting payments has never been easier! We offer a variety of payment options to suit your needs, including cash, debit, credit, e-transfers online orders, and over-the-phone payments. Choose the method that works best for you and enjoy hassle-free payment experience.

Accessibility Statement

Accessibility Statement for Moose Island Foods

At Moose Island Foods, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We believe everyone should have equal access to information about our products and services, and we are continually improving our site to achieve this goal.

Accessibility Efforts

We have taken the following measures to make our website more accessible:

  • Adherence to accessibility guidelines outlined by the Web Content Accessibility Guidelines (WCAG).

  • Regular testing of the website to identify and address potential barriers.

  • Providing alternative text for images and meaningful descriptions.

  • Ensuring our website is navigable using a keyboard or screen reader.

Ongoing Improvements

We recognize that accessibility is an ongoing effort. Our team is committed to continuous improvement, and we welcome feedback to help us enhance the user experience.

Contact Us

If you encounter any issues accessing our website or have suggestions for improvement, please contact us:

 

Your feedback is invaluable to us as we strive to provide an inclusive experience for all users.

Terms & Conditions

"Prices are subject to change without prior notice due to fluctuations in market conditions, supplier costs, or other unforeseen factors. The final price will be confirmed at the time of invoicing."

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