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Frequently Asked Questions about Moose Island Foods
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Do you offer pick-up locations for orders?Yes, we offer convenient pick-up locations for orders. Customers can choose a pick-up location during the checkout process. Once the order is ready, you will receive an email notification with the pick-up details. Please ensure to bring your order confirmation and a valid ID when collecting your items. Current Pick Up Locations are Diggy's Diner & Becker's Lodge.
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Where is Moose Island Foods located?Moose Island Foods is located at 3885 Ski Hill Road, Wells, CA. Our physical store is situated in a convenient and accessible location for all your specialty food needs.
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What are your shipping options?We offer standard shipping and expedited shipping options for all orders. Standard shipping typically takes 3-5 business days, while expedited shipping delivers within 1-2 business days. Please note that shipping times may vary depending on the destination. Via Canada Post
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What is your shipping and returns policy?Our shipping policy ensures prompt delivery of your orders. We offer standard and expedited shipping options, with estimated delivery times provided at checkout. For returns, we accept eligible items within 30 days of purchase, subject to our return policy. Please refer to our website for detailed information on shipping and returns.
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